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Privacy Policy

When you provide us with information through Chelsea Beautique Ltd (the "Site"), we respect your privacy. It is important for you to understand what information we collect about you during your visit and what we do with that information. Your visit to the Site is subject to this Privacy Policy and our Terms and Conditions.

Please note that this Privacy Policy governs only information provided to Chelsea Beautique Ltd and communications from Chelsea Beautique Ltd. It does not govern any other information or communications that may reference Chelsea Beautique e.g., communications from retailers or brick and mortar stores. This Privacy Policy was created 1/9/2013
 

1. Information Collection

We do not collect personally identifiable information about you, except when you provide it to us directly or through a third party. For example, if you decide to complete a user registration form, complete an online survey or make a purchase, you may be asked to provide certain information such as your contact information (name, email address, mailing address and telephone number), birthday, gender and product and/or cosmetic concerns, and the brands and products you use. If you decide to place an order, we will also need to know your delivery and billing address, credit card number and expiry date. Please note you may be transferred to a third party service provider's website in order to submit this information.

If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information. Please note that if you do not wish to provide any personal information, you will not be able to make purchases on this Site.
 
To protect your personal information, users registering at this Site must also enter a user name and password.
 
Prior to your submission of your personally identifiable information to this Chelsea Beautique Site, you will be asked whether you consent to the processing and transfer of your personal information in accordance with this Privacy Policy. If you consent, you will be able to submit your information to this Site.
 
 

2. Use of Personal Information

We strive to provide you with a range of and cosmetic products and services designed to meet your unique cosmetic needs. In order to provide you with this level of service, we may use your personal information in the manner set out below:
 
a. Communications to Serve You
If you have elected to provide us with your contact information, e.g., by registering at the Chelsea Beautique Ltd Site, emailing our Customer Service department or placing an order, we may provide you with service related announcements concerning the Chelsea Beautique Ltd Site or contact you regarding your customer service requests or your order. For example, all registered users will receive a welcoming email to confirm their registration. We may also contact you to respond to product questions or concerns that you may express. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that we offer our customers
 
b. Opt-In Communications
In addition to the essential service related announcements that we will send you as described in Section 2(a) above, if you opt-in during the Chelsea Beautique Site registration process or at other times when you submit personally identifiable information, the information you provide may be used to create and deliver to you our newsletters, surveys or other communications containing product and event information, cosmetics tips or promotions ("Opt-In Communications"). For example, we may look at what you have previously ordered in an attempt to tell you about promotions that will be of particular interest to you. We will also assume that you have indicated your consent to opt-in if you have given us your details when placing an order without opting-out by un-ticking the consent boxes. If you prefer not to receive such Opt-In Communications, please do not opt-in to receive these communications or, if you are giving us your details when placing an order, please opt-out when given the opportunity to do so. If you do opt-in (or if you do not opt-out when placing an order) and later decide that you would no longer like to receive these communications, see Section 13 (Choice/Opt-Out) below.
 
 

3 Non Disclosure

 
We will not provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent
 
a. Fraud Protection and Compliance with Law
We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
 
 

4. Service Providers

We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, webhosting companies, credit card processing companies, fulfilment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose. See also Section 6. Please note that any service providers which may be named in this Privacy Policy for your convenience
 
 

5. Special Events

If you elect to participate in any promotions, surveys, questionnaires or other events during your visit to our Chelsea Beautique Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties. This Site is not responsible for and disclaims all liability for any use of the information you choose to provide to such third parties.
 
 

6. Cookie & IP Usage

This website uses cookies to collect information. Cookies are small data files which are placed on your computer or other mobile or handheld device (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses this website. The cookies are essential to the effective operation of our website and to enable to you shop with us online. Cookies are also used to tailor the products and services offered and advertised to our customers, both on this website and elsewhere.
 
Some cookies collect information about browsing and purchasing behaviour by people who access this website via the same computer or device. This includes information about pages viewed, products purchased and the customer journey around a website. We do not, however, use cookies to collect or record information on users’ name, address or other contact details. Chelsea Beautique is able to use cookies to monitor individual customer browsing and purchasing behaviour but third parties are not able to identify customers using cookies.
 
We may also use IP addresses to analyze trends, administer the Chelsea Beautique Ltd Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.
 
Some of our other business partners and service providers may also use cookies on their sites. For example, you may have clicked through to our Site from one of their sites. We have no access to, or control over, these cookies and do not accept any responsibility for such third party cookies. Please refer to the privacy policies posted on the applicable third party website to understand the third party's use of cookies and your options relating to those cookies.
 
 

7. Gathered Information.

We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing products and marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners. See also Section 6
 
 

8. Age Policy

If you are under 18 years of age, you may browse our Site. However, you may not provide personal information to us. For example, you cannot register or make a purchase. This Site is not designed for minors and we do not knowingly collect personally identifiable information from any person under 18 years of age. If you are under 18 years of age and have any questions or concerns about this Site, please seek guidance from a parent or responsible adult.
 
 

9. Links

This Chelsea Beautique Site may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on this Chelsea Beautique Site. We encourage you to read the privacy policies of other websites you link to from our Chelsea Beautique Site or otherwise visit.
 
 

12. Updated Information

We will take reasonable steps to create an accurate record of any personal information you have submitted through this Site. However, we do not assume responsibility for confirming the ongoing accuracy of your personal information.
 
You are responsible for keeping your information on file with us up to date. You may review and change the personally identifiable information you provide to us at any time by emailing us. If you are a registered user, you can also review, change or correct your personal information t any time by clicking here.
 
 

13. Communication Choices

You may opt out of receiving future Opt-In communications when you register at this Site or otherwise provide your contact information to us. You may change your preferences at any time by clicking here or clicking the "unsubscribe" link at the bottom of each Opt-In Communication e-mail you receive. Please note that this opt-out only applies to Chelsea Beautique Site Opt-in Communications and does not apply to communications to serve you (described in Section 2(a) of this Privacy Policy)
 
 

14. Notification of Changes

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy.
 
 

15.Comments

We have taken great measures to ensure that your visit to our Chelsea Beautique Site is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact us by email.